The programme approaches banking law through the situations that actually generate disputes with clients.
Participants review the sources of the discipline, the duties of advice and vigilance and the limits of banking secrecy, then apply them to everyday operations, guarantees and recovery. Emphasis is placed on the moment at which a routine decision becomes a legal exposure.
The programme ends with the drafting of internal procedures that make the correct behaviour the easy one. Participants leave able to prevent most disputes rather than to argue them afterwards.
Who it is for
Legal staff, relationship managers and operational teams handling client files.